Privacy Policy

Introduction

Welcome to Career Buddy. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using Career Buddy, you agree to the collection and use of information in accordance with this policy. If you have any questions or concerns about our practices, please contact us at support@careerbuddy.my.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our platform.

Personal Information

• Name and contact information (email address)
• Account credentials (username, password)
• Profile information you choose to provide

Career Information

• Resume and cover letter content
• Interview practice responses
• Career goals and preferences
• Skills and experience information

Usage Data

• Pages and features you access
• Time spent on different sections
• Device and browser information
• IP address and general location

How We Use Your Information

We use the information we collect to:

• Provide our services: Create and manage your account, provide personalized career guidance, and deliver the features you request.
• Improve our platform: Analyze usage patterns to enhance user experience and develop new features.
• Personalize your experience: Tailor content and recommendations based on your career goals and preferences.
• Communicate with you: Send service updates, respond to inquiries, and provide support.
• Ensure security: Protect against unauthorized access and maintain the integrity of our platform.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Secure Storage: Your data is stored on secure servers with restricted access controls.
• Access Controls: Only authorized personnel have access to personal information, and access is limited to what is necessary for their job functions.
• Regular Audits: We regularly review our security practices and update them as needed.

Your Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: You can opt out of receiving promotional communications from us at any time.
• Data Portability: You can request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at support@careerbuddy.my.

Third-Party Services

We may use third-party services to help us operate our platform and provide our services:

• Analytics: We use analytics services to understand how users interact with our platform.
• AI Services: We use AI technologies to power features like our Career Buddy AI chat assistant.
• Hosting: Our platform is hosted on secure cloud infrastructure.

These third-party services have their own privacy policies governing the use of your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: